How We Find Virtual Experts
At 24×7 Direct, we take pride in delivering top-tier virtual assistant solutions that perfectly match your business needs. Our meticulous 6-step hiring process ensures you’re paired with a skilled professional who accelerates your success. Here’s how we recruit.
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How We Recruit
Step 1:
Resume Screening
Filtering Excellence
After the initial assessment, we meticulously review and screen resumes of potential virtual assistants.
- Holistic Review
- Custom Shortlisting
- Skill Proficiency
- Quality Assurance
Step 2:
HR Interview
Unveiling the Persona Behind the CV
Selected candidates undergo a thorough interview with our HR specialists.
- Professional Compatibility
- In-Depth Discussion
- Role Simulation
- Goal Alignment
- Culture Alignment
Step 3:
Due Diligence & Reference Checks
Validating Excellence
Before progressing further, we conduct a comprehensive background check and contact references provided by the candidates.
- Comprehensive Background Check
- Trust and Transparency
- Verified Credentials
- Character Assessment
Step 4:
Technical Assessment
Gauging Proficiency
For roles that require specific technical skills, we administer relevant assessments to gauge the candidates’ proficiency.
- Practical Skill Evaluation
- Problem-solving Abilities
- Adaptability to Tools
Step 5:
Second Interview with Operations Team
Assessing Adaptability
This stage delves deeper into their suitability for your unique requirements.
- Deeper Compatibility Assessment
- Adaptability Evaluation
- Problem-Solving Insight
- Tailored Role Alignment
Step 6:
Client Interview
Your Seal of Approval
Before making a final decision, we arrange an interview between the shortlisted candidate and you, the client.
- Direct Client Interaction
- Alignment with Vision
- Collaboration Potential
- Suitability Confirmation
Our Team of Experts is Ready to Assist You
Partner with us today and experience the benefits of having a skilled virtual assistant dedicated to your business success.
- 70% saving on labour cost
- No recruitment cost
- No upfront Capital cost. We provide the infrastructure.
- One invoice. No hidden costs.
Frequently asked questions
We’re committed to transparency and addressing your questions throughout the recruitment process.
What does the general assessment test the candidate on?
How does the technical assessment work?
We use a platform Test Gorilla. They have a large library of technical assessments which we use for this assessment.
How thorough is the due diligence process?
Our due diligence involves comprehensive background checks and contacting provided references to validate candidates’ claims and work ethics.
What if I'm not satisfied with the selected virtual assistant?
You will have the final say as to who you’d like to work with. We usually present 3 to 4 shortlisted candidates. If you’re not happy with them, we’ll present more until you select a staff member.
Can I directly interview the shortlisted candidate before making a decision?
Yes, we arrange a final interview between you and the shortlisted candidate to ensure a good fit and alignment with your business objectives.
Find Your Expert Virtual Assistant
Don’t let your to-do list overwhelm you – contact us today to learn more about our virtual assistant services and take the first step towards a more manageable workload! Partner with an ISO-certified Australian BPO Virtual Assistant Agency today by clicking the button below!
Our Satisfied Clients Say About Us
3.8 / 5 rating
