Whether you’re looking for IT, Administration, Accounting, Design, Finance or any other staff, 24×7 Direct, Australia’s top virtual staffing agency, can help you recruit and manage a team of Virtual Staff hassle-free. We look after everything!
Click the video to hear our clients' testimonials.
4.6verified by TrustindexTrustindex verifies that the company has a review score above 4.5, based on reviews collected on Indeed over the past 12 months, qualifying it to receive the Top Rated Certificate.
Trusted by hundreds of innovative companies
Our Satisfied Clients Say About Us
3.8 / 5 rating
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Posted on Google
Puneet Bhasin14 September 2026Trustindex verifies that the original source of the review is Google.
Wonderful service and staff. Very responsive and helpful. Really professional team. Highly recommended.Posted on Google
Ty B23 August 2026Trustindex verifies that the original source of the review is Google.
Having worked with 24x7 for 2+ years now, they have provided a consistent and quality service. I have a Graphic Assistant from 24x7 Agency in my current job, and she has helped my everyday with her output and quality of work. Also communication with Maria has always been great and consistent!Posted on Google
Mt Larcom Show President22 July 2026Trustindex verifies that the original source of the review is Google.
As President of the Mt Larcom Show Society, I've found 24x7 Direct to be an invaluable part of our team. They have supported us with a wide range of administration and behind-the-scenes tasks, helping us streamline our processes and reduce the workload on our volunteers. Their communication is excellent, they're always willing to help, and they genuinely care about delivering great service. Having their support has allowed us to focus on running our events and serving our community more effectively. I wouldn't hesitate to recommend 24x7 Direct to any organisation or business looking for professional, reliable virtual assistant services.Posted on Google
Nicky Stevens20 July 2026Trustindex verifies that the original source of the review is Google.
I honestly don't know how we managed before having 24x7 support us. Communication is always excellent and the quality of work is consistently high. Having the right support behind the scenes has allowed us to spend more time focusing on our clients, candidates, and growing the business. Thank you for everything you do! 😊Posted on Google
Natalie Sell19 July 2026Trustindex verifies that the original source of the review is Google.
Easy on boarding process and transparent pricing. Good ongoing support and communication. Would recommend if you are looking for an offshore staff member.Posted on Google
nicole gocs16 July 2026Trustindex verifies that the original source of the review is Google.
24/7 Direct have been amazing at finding incredible staff for my team. The time and care taken to ensure I find the right talent is amazing.Posted on Google
Steven Soud14 July 2026Trustindex verifies that the original source of the review is Google.
We have been dealing with 24x7 Direct for about 4 years now and we are looking to maintain this relationship for many years to come. They make the process very easy to recruit new staff, maintain level of service and always ready to help. Extremely happy customerPosted on Google
Zoher Poonawala13 July 2026Trustindex verifies that the original source of the review is Google.
A highly professional team that we have enjoyed working with for the last few years.Posted on Google
Tim Graham9 July 2026Trustindex verifies that the original source of the review is Google.
I have worked with 24x7Direct for going on 7 years across multiple businesses and cannot recommend them enough. I have had long-standing staff who are integral to my businesses and 24x7 make hiring, managing and payroll all so easy.Posted on Google
Charlotte Hall9 July 2026Trustindex verifies that the original source of the review is Google.
I couldn't recommend 24x7 Direct more highly. Frances has become an invaluable part of our team. She manages an ever changing workload with ease, always stays one step ahead and never makes anything feel too hard or impossible. Her attention to detail, positive attitude and willingness to help make a huge difference every single day. It's also been an absolute pleasure working with Maria, who has been incredibly supportive throughout the journey. Thank you, ladies. We genuinely couldn't do it without you!Posted on Google
Jodie Harber7 July 2026Trustindex verifies that the original source of the review is Google.
We have had a great experience with 24x7 direct. All the team members from recruitment of our VA to onboarding have been very professional and responsive, and more importantly, the 24x7 team helped us find the perfect fit for our business. Since our VA started, we have significantly improved and accelerated our marketing campaigns with a dedicated resource to manage them. I'd highly recommend!Posted on Google
cormac horan3 July 2026Trustindex verifies that the original source of the review is Google.
We've had a good experience working with 24x7. The recruitment process has been straightforward, communication is clear, and they've been easy to deal with whenever we've needed assistance. They also seem to genuinely look after their staff, which is something we value. Overall, they've been a reliable recruitment partner, and we'd recommend them to businesses looking for recruitment support.Posted on Google
Alyssa Wei29 June 2026Trustindex verifies that the original source of the review is Google.
I've had a great experience working with 24x7 Direct for offshore resources to support my administration team in the residential construction industry. Majo has been a fantastic contact to deal with from 24x7 Direct and I couldn't thank her enough for her support with my team. I am so grateful for our Client Liaison Coordinator who has been working under our team for a number of years now and would highly recommend the services of 24x7 Direct!Posted on Google
Emma Petrzela25 June 2026Trustindex verifies that the original source of the review is Google.
I have used 24x7 Direct at two different companies in the past 6 years due to their service, efficiency and quality of communication. They are a fantastic team to work with for all our offshore resourcing requirements. Theie representatives are very detail oriented and really take the extra time to understand our brief before bringing forward suitable candidates. The team is very thorough and vetts all of the candidates before they come to us, so they are only bringing forward the applications they feel would match our brief. This is a huge help for us who are hiring and it helps streamline the interview processes. I used them at the first company I worked for, and brought them across when I moved to my current company as I trusted in their ability to provide us with the service we were looking for. I would absolutely recommend this company for your offshore recruitment needs.Posted on Google
Green Homes Administration24 June 2026Trustindex verifies that the original source of the review is Google.
24x7 Direct are a very professional and efficent company who have deleievered numerous staffing solutions to Green Homes Australia. I can not recommend them highly enough. Mick Fabar CEOPosted on Google
Darylle Ann Solomon19 May 2026Trustindex verifies that the original source of the review is Google.
I’m grateful for the warm welcome and support I’ve received from the team. The onboarding process was smooth and informative, and the guidance provided has been very helpful. Overall, it has been a positive experience adjusting to my role with 24x7 Direct.Posted on Google
OsheeChou4 May 2026Trustindex verifies that the original source of the review is Google.
Just finished my interview with Maria, she's kind and we had a smooth conversation. Praying and hoping I'll nailed the interview. 🙏Posted on Google
Luba Pohorukov14 October 2025Trustindex verifies that the original source of the review is Google.
What a professional team. We had such a smooth process of hiring an experienced candidate for our accounting department. Amazing service and very helpful with locating a wonderful staff for us. We are very happy and highly recommended 24x7 Direct for any type of service you require. And definitely cost effective.Posted on Google
Anne-Maree Trainor9 July 2025Trustindex verifies that the original source of the review is Google.
I would like to take the opportunity to say how incredibly impressed l am with the professionalism of 24/7 Direct. I was hesitant to employ a Virtual Assistance but l was really impressed with how thorough the recruitment process was including my active involvement in the interviews. I would highly recommend anyone who is needing Administrative Assistance to contact 24/7 Direct....l am so please we did : )Posted on Google
AscentData Direct14 May 2025Trustindex verifies that the original source of the review is Google.
24x7 Direct is an exceptional staffing service. Our experience with Devang and Maria has been fantastic. The team is highly skilled in finding your perfect team member and ensuring that the quality of their output and training remains at the very highest. We are very happy with their offering and ongoing support. Great business partners for your business!Posted on Google
kerrie anne23 September 2024Trustindex verifies that the original source of the review is Google.
This is our first experience in the Virtual Assistant arena and I can tell you for a first experience it has not let us down. From the initial meet and greet to the hiring process to onboarding and continued support I could not recommend 24x7 Direct more highly. They have matched us with a super star VA who has jumped on the demands of our business and is proving to be such a valuable member of the team. Get Readii Group (a registered NDIS provider) highly recommend 24x7 Direct.Posted on Google
Jagdish Gurung13 September 2024Trustindex verifies that the original source of the review is Google.
Gave their time to understand our business needs and thoroughly went through the candidates before finding one that matches your requirements.Posted on Google
Helen Stana29 April 2024Trustindex verifies that the original source of the review is Google.
Very easy, streamline, professional processPosted on Google
Nathan26 February 2024Trustindex verifies that the original source of the review is Google.
Michaella was an absolute gun finding the right hire for us. She waded through a mountain of applicants so we didn't have to, and found the perfect candidate for the job. Very satisfied with Michaella, Devang and the team.Posted on Google
Joshua Tambunan16 January 2024Trustindex verifies that the original source of the review is Google.
Professional staff that handle situations, including some tough unexpected ones well. Promptly connects small businesses like mine to talent and does all of the upfront candidate selection work so I only had to worry about the final and most suitable candidates. Would recommend for anyone looking to add to their roster and considering overseas labour.Posted on Google
Rosa Chik10 August 2023Trustindex verifies that the original source of the review is Google.
Hazzle free experience. 24x7 Direct has been a pleasure to deal with. We are very happy with their services.Posted on Google
Daniel Prokopczak1 June 2023Trustindex verifies that the original source of the review is Google.
Devang and the team have been very good to deal with. Flexible, professional and went overboard to secure a suitable candidate for my business.Posted on Google
fata barrucic30 May 2023Trustindex verifies that the original source of the review is Google.
It has been my pleasure to work with 24X7 Direct services. I am very pleased and thankful for the help and support I get. I would recommend this service for your business.Posted on Google
UNIfied Marketing29 May 2023Trustindex verifies that the original source of the review is Google.
Devang and team are true professionals, with great industry knowledge, people skills and technology savvy. They understood the brief, worked tirelessly to bring suitable candidates on board, provided great suggestions and were transparent all the way. Happy to recommend them.Posted on Google
Michael Hawkes19 May 2023Trustindex verifies that the original source of the review is Google.
We have been very happy with the service that 24x7Direct has provided us. Their recruitment process and candidate review is ideal for a business that is looking to employ team members from overseas. They have made the process very easy. Their whole team is a pleasure to work with. Thank you Devang, Mary, Maria and Kathrine. And we are so happy with the new staff members they found to join our team. I highly recommend if you're thinking of accessing a remote team, contact Devang and have a chat, you won't be disappointed.Posted on Google
Raviraj Varma18 May 2023Trustindex verifies that the original source of the review is Google.
24x7 have found great staff for our business. The CEO Devang is very "hands on" but even so, the whole team is excellent to deal with. Would highly recommend.Posted on Google
Elisha Gonzales5 May 2023Trustindex verifies that the original source of the review is Google.
It's been a pleasure working with 24x7 Direct. This company provides an exceptional support system for working from home. Their expertise and attention to detail absolutely amazed me. 24x7 Direct goes above and above to make sure you have all you need to excel at work. Overall, I strongly recommend 24x7 Direct to anyone searching for a trustworthy and supportive employer.Posted on Google
Gary Granberg19 January 2023Trustindex verifies that the original source of the review is Google.
Great team at 24x7. They make hiring, supporting and retaining staff offshore very easy. Use with confidence.Posted on Google
Melinda Kay19 January 2023Trustindex verifies that the original source of the review is Google.
I am extremely happy with my VA from 24x7 Direct!!! He is AMAZING & has really helped me take my business to the next level!! He does all of my social media, photo retouching and photo processing. Am also impressed by the level of support the 24x7 Direct admin team give too with an extensive (& thorough) interview process plus regular performance reviews and support. Thank you so much, Melinda (-:Posted on Google
Lexi C16 May 2022Trustindex verifies that the original source of the review is Google.
24x7 Direct have been wonderful to work with. Devang, Tremayne, Majo and the whole team have provided a seamless service in sourcing VA's for our company, along with regular reviews of the VA's that have been appointed. I would recommend (and have done already) this company very highly and can't wait to work with them further in the future as well.Posted on Google
Cassie Austin12 May 2022Trustindex verifies that the original source of the review is Google.
I work in the Real Estate Industry and have used the services of 24 x 7 direct for the past 3 years in the Property Management Sector. Their customer service, follow up, client contact and candidate review and performance management is superior. They really listen to their Clients and their needs and always deliver on what they say they will. The team are professional and really care about the journey for both the offshore team and their Clients. I have used several other companies over the years and none of them provide the same superior service as 24 x 7 direct. Thank you to Devang, Tremayne and the team.Posted on Google
Jamie Ryder7 May 2022Trustindex verifies that the original source of the review is Google.
Such a rare experience these days. A company that talks the big talk and then exceeds all expectations. 100% confident in recommending 24x7 to anyone.Posted on Google
OMID GHASEMI GHASHGHAEI5 May 2022Trustindex verifies that the original source of the review is Google.
I have good experience in using 24×7 service. They are professional in the hiring of required positions, and by making effective communication with clients, they present high-quality service.Posted on Google
Elizabeth Isenring21 April 2022Trustindex verifies that the original source of the review is Google.
Devang and Tremayne are brilliant to work with. Very professional and takes the hard work out of finding an excellent VA who's a suitable fit for the company. Highly recommendedPosted on Google
Amanda Morris11 January 2022Trustindex verifies that the original source of the review is Google.
Devang, Tremayne and the team are fantastic to work with i took a while researching the VA company i would partner with as it was important for me to work with people that share similar values with respect to looking after people and they certainly do. I highly recommend these guys to help you grow your business with quality VA's.Posted on Google
Paul Antos6 January 2022Trustindex verifies that the original source of the review is Google.
We hired a VA through 24x7 Direct for the first time and found that Devang and his Team were easy to deal with and always aimed to please and provide excellent service. Give them a go!Posted on Google
Em24 February 2021Trustindex verifies that the original source of the review is Google.
Fantastic service, really fast and beautiful video editing. So thoughtful too, coming back with questions to make sure it was perfect and what I wanted. Huge thanks!Posted on Google
Adrian Lea7 October 2020Trustindex verifies that the original source of the review is Google.
HIGHLY recommend Devang and Tremayne for your outsourcing needs. Excellent customer service and ongoing support. Keep up the great work gents. Super pumped for what’s to come 😁💪🏼Posted on Google
Paola Tapia26 April 2020Trustindex verifies that the original source of the review is Google.
The team at 24x7 has always been of service to us. They have a good set up and are very responsive. The Virtual Assistant they recruited for our business has been learning a lot quickly and so far has been good and supported our growth. I recommend 24x7 to anyone that is looking at outsourcing admin staff. It's easy, they are supportive, and genuinely want your business to flourish.Posted on Google
Jason Smith24 April 2020Trustindex verifies that the original source of the review is Google.
24x7 are brilliant! My first offshoring experience. Not only is my VA great but Devang and Tremayne have been there with me every step of the way with ideas and assistance. Great job guys, much appreciated!Posted on Google
Kitty & Miles15 April 2020Trustindex verifies that the original source of the review is Google.
I'm very grateful to 24x7 Direct for providing me with high level and inexpensive staffing solutions. Highly recommended as an offshoring solution to meet your company's needs.Posted on Google
Verve Media Productions (Verve Media Productions)13 November 2019Trustindex verifies that the original source of the review is Google.
Very professional call centre in have got Melbourne and solid knowledge about the field .Posted on Google
Vicky Johnson13 November 2019Trustindex verifies that the original source of the review is Google.
Thanks for helping my business to grow faster than we expected. Our outsourced tele team did amazing job in bring the leads we wanted. Thanks GuysPosted on Google
Zarak Khan1 June 2017Trustindex verifies that the original source of the review is Google.
The call centre has helped my business with telemarketing and i must say that they have done a great job. I get highly targeted leads every single day.
Hire your next Virtual Assistant in
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Hassle-Free VA Recruitment. We’ll Source, Hire & Manage Your New Virtual Assistant
Confirm Scope
We’ll help you finalise a position description to get started with recruitment
Select Talent
We’ll do all the hard work and present shortlisted candidates to you. You have the final say.
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Our Success Manager will organise the onboarding and orientation of your new team member and help you along the way.
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Transform Your Talent Acquisition Strategy
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No upfront Capital cost. We provide the infrastructure.
One invoice. No hidden costs.
Maximise your time
Hiring your VA massively reduces your workload. This allows you to focus on the core aspects of business that require your expertise and attention.
Scalability
As your business grows, you can easily scale up your Vas workload or hire additional VA to support you. This can help you meet your business needs without having to hire more full-time staff.
Expertise
VAs often have specialized skills and knowledge that can benefit your business. These VAs are absolutely adept at the changing needs required of a VA. They sure deliver!
Say goodbye to burnout. Save your sanity
Delegating tasks to your VA means better work-life balance and improved mental health as you take a step back and focus on your well-being.
Slash 70% of your staffing costs
The most cost-effective solution than hiring a full-time employee. Save money on salaries, benefits, and overhead costs associated with an office space. No need to pay for onboarding and training. Spend less, grow more.
Improved customer service
VAs help improve your customer service by providing timely and professional responses to customer inquiries. This can lead to increased customer satisfaction and loyalty.
You can leave the rest to us!
Our experienced team handles the recruitment process for you, ensuring that you get the best talent at a fraction of the cost. With our robust recruitment process and commitment to client experience, you can trust us to provide a dependable offshoring solution that meets your staffing needs.
Companies Trust Us
Virtual Assistants
Our team will present shortlisted candidates to you after a robust recruitment process. You have the final say.
Learn more about How We Recruit.
We manage payroll. Staff get above average salary, sick leaves, annual leaves, 13th month pay and public holiday loading.
We provide a secure laptop to your team member and 24x7 IT support. Click here to read more about our IT security.
You will be looked after by our Success Manager who will provide support to your team member as well. They will even manage the performance appraisal process.
Learn more on How We Manage.
Talk To Us
You can book a call and we’ll explain the whole process. We are based in Australia with all our staff based in the Philippines and have clients across the globe.
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